Merrimack River Technologies planned and directed our major transition from a terminal based patient management system to Dentrix with digital radiography in every operatory, which was the first in our region. When presented with difficult integration issues, their technical knowledge and attention to detail made the difference.
Merrimack River Technologies's team is very responsive, prioritizing important issues that arise and dealing with them quickly and effectively. They understands the business issues related to the practice of dentistry and ensures that our networks are secure, protecting our patient’s personal information. Their detailed follow-up and preventive maintenance; helps us avoid a major problems with our network and systems. I can reach them any time day, or night for trouble-shooting or technical assistance. Their organization is flexible, working after office hours or on weekends to prevent disruptions to our practice.
Dr. Robert Fremeau DMD