AI is changing the face of healthcare

Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here are a few examples your practice could be missing out on. Virtual personal health assistants At the helm of the […]

Improvements coming to Visual Search in Bing

How would you search the internet for an item you didn’t know the name of? Throwing together a few descriptive words probably isn’t enough to find what you’re looking for, but what if you could search using just an image? Microsoft’s Bing lets you do exactly that and it’s receiving some big upgrades. How does […]

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

Cortana Improves Business Productivity

With so many affordable IT tools on the market, it’s a great time to be a small-business owner. Most of them are basic and won’t require much training, too, so you don’t have to be tech-savvy to use them effectively. All you have to do is find the right one for your particular goals and […]

It’s not too late to cash in on 2017’s IT trends

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment. See for yourself! Small businesses love […]

3 things to know about robot doctors

The thought of a robot doctor stirs lots of emotions in people. And truth be told, a ton of mystery still surrounds just what will become of this technology. We are still years, if not decades, from a robot doctor being incorporated into the practice of healthcare. That being said, people remain extremely curious and […]