Our Team

Greg Mason

Owner

Greg began working with computers before the IBM PC became a mainstream product in the late1980's. He's evolved through out the years, right along with the technology. As a professional IT consultant, Greg loves solving technical problems large and small, along with integrating and implementing new technology solutions for small businesses. These New England based businesses are from a variety of industries including accounting, finance, legal, manufacturing, education and medical. One of his main focuses has developed into supporting Dental offices with their practice management software solutions and digital imaging systems. These solutions include Dentrix, Patterson Eaglesoft, Practiceworks, Softdent and Orthotrac. In addition to providing technical expertise to his clients, Greg enjoys giving back to the community as a volunteer for inventor Dean Kamen's organization FIRST.


Pamela McDonough

Marketing, Sales & Customer Service Manager

Pam brings over two decades of sales, customer service and account management experience to the Merrimack River Technologies team. Prior to joining the company, she worked in a similar capacity for several large corporations and high tech start-up companies including Segway LLC, the inventor of the two-wheeled Segway human transporter and the leader in personal, green transportation. In addition to her previous high tech experience, Pam's commitment to customer service, unmatched people skills and willingness to go the extra mile has prepared her for the fast-paced office environment of information technology services. If you're looking for service with a smile, you can always count on Pam and Merrimack River Technologies.


Don Iverson

Sr. Systems Engineer

Don has worked in the information technology services industry for over 30 years. Previous experience includes computer programming, system networking and software development with a specialization in data conversion and systems integration. In addition to providing IT support to the financial services and hospitality industries, he has also managed software systems enhancement for manufacturing and warehousing distribution companies. Don's wealth of technology experience and his ability to resolve IT issues across a variety of industries make him a great fit for the Merrimack River Technologies team.


Stacey Medina

Sr. Service Engineer

Stacey started his career In Dallas, Texas during the 1990’s, working in retail computer sales and customer service. In 1996, his first technical support opportunity presented itself with a tech phone support position, for Stream International. His focus was supporting the technical needs of one of the company’s largest clients, Southwestern Bell.
Stacey continued to learn and build his knowledge in Micro Soft Windows and Computer Hardware, along with a variety of software packages, printers and cell phones.
His next career move was to a hands on technical support position for large company’s such as Wyndham Hotels Corporate office, Remington Hotels Corporate Office, and Foundation 9 Entertainment before joining the Merrimack River Technology team in early 2011.
Stacey’s two main focuses are customer service and staying on top of the latest “new and hip” tech gear. By doing this, he offers our clients the best service and up to date technical knowledge possible.


Joyce Bedard

Accounting Manager

Joyce Bedard’s work journey began in the travel industry in 1978.
She was trained in just about every aspect of accounting, while reporting to the Travel Agencies Accounting Manager. She continued to work in finance until she was asked to take over an in house, multi state payroll and HR responsibilities, which she did for 8 years.
Over the years, Joyce’s payroll and HR experience expanded to working for a nonprofit, real estate broker and an engineering firm where she was responsible for 300+ employees.
At the end of 2006, she decided to stay home with her two beautiful children and was able to manage the Accounting responsibilities for her husband, who is a self-employed builder/contractor.
Joyce has been an important part of the Merrimack River Technologies team since March of 2008. Her responsibilities include all aspects of bookkeeping, client billing, A/P, A/R, bank reconciliations and Customer Service.